Our Account Updater service protects your customer relationships by quickly and easily updating their payment account information. Card account information changes for many reasons – such as card expirations, lost or stolen cards, upgrades or portfolio conversions. We help you stay in front of these changes to:
Prevent interruption of customer service due to non-payment.
Reduce customer cancellation by maintaining the payment relationship.
Minimize costs associated with collections and with updating accounts manually.
Keep the updating process transparent to customers.
Plus, if you use Account Updater through our secure Orbital® Gateway, you can schedule account updates right through the Virtual Terminal interface, and we send your cardholder data to Visa® and MasterCard® for validation. We then update the customer profile – even when the data is securely encrypted – ensuring the protection of sensitive customer account data and reducing the frequency of declined transactions.
Account Updater is available in North America and Europe, for Visa and MasterCard transactions.
For more information, contact us today.